Roles
Six built-in roles.
SAML claims map to one of these roles. Roles are enforced per-endpoint by the backend — a SAML attribute that does not match any mapping falls back to the row marked default.
adminAdmin- Full control — billing, members, all agents and tools.
memberMember- Legacy default — edit agents, knowledge, run conversations.
viewerViewer- Read-only — can browse the dashboard but not edit.
agent_builderAgent builder- Edits agents, knowledge, and tools. Cannot manage members or billing.
tenant_operatorTenant operator- Acts on support escalations via the handoff inbox; can resolve plan-upgrade requests.
compliance_reviewerCompliance reviewer- Read-only on audit logs and change-approval flows.